SWINDI Service Desk

When will the premium product / album add-on be activated?

Here we briefly explain how ordering and payment work at SWINDI when you have purchased a product.

Step by step

  1. You select one of the products / add-ons offered by SWINDI
  2. We show you once more, in a complete overview, what this product includes (information on the term, scope and payment)
  3. Now you can start the order process by clicking "Order"
  4. Now you have to choose a payment method (PayPal or prepayment by bank transfer is offered)
  5. Continue with one of the next headings, depending on which payment method you have chosen.

    PayPal

  6. By clicking "Pay with PayPal" you will be redirected to PayPal
  7. There you have to log in with an existing account or register in order to continue with the payment process.
  8. After logging in / registering you will once more see an overview of the costs involved.
  9. By confirming the payment on PayPal you will be redirected back to SWINDI.
  10. From here, continue at the heading "Automatic activation".

    Prepayment by bank transfer

  11. If you have chosen prepayment by bank transfer, you will see a page with all the payment information
  12. At the same time you will receive a payment email from SWINDI, in which we have also summarised everything for you in a PDF.
  13. You can verify the authenticity of an email from SWINDI in the lower part (footer) of our emails
  14. You can now make the payment with a bank account of your choice.
  15. From here, continue at the heading "Automatic activation".

    Automatic activation

  16. With PayPal this is usually quite a bit faster than with bank transfers (transfers usually arrive at our account only once a day)
  17. As soon as the money has reached us, no matter which payment method was used, our system is notified.
  18. The payment is automatically matched by our system and activates the respective product for the album / user account
  19. Once this has happened, you have full access to your purchased product / add-on
ID
30179421
As at
3 Nov 2019
Permalink
https://swindi.com/ssd/ssd-30179421.html