SWINDI Service Desk

What options do I have to extend the term of my album?

Albums at SWINDI have a fixed expiry time. Without a Premium plan or other term extensions, this is always 30 days from the time the album was created.

Once the term has expired, the album can no longer be used. All media it contains are then deleted automatically.

Before the album expires, there are the following ways to extend the term:

Book a Premium plan

During the term of a Premium plan, your albums do not expire. Example:

  • Your album would normally expire on 21.02.2020.
  • On 15.02.2020 you book the Premium plan SWINDI Premium Plus 90 with a 90-day term and pay immediately
  • All your albums have 90 days "credited" to their respective term: the "example album", which would have expired on 21.02.2020, now expires on 21.05.2020.

This applies to all existing and new albums. If you create a new album during the term of a Premium plan, that album expires at the end of the Premium term of the Premium plan that still has the longest time to run (longest remaining term) + 30 days. Example:

  • The Premium plan with the longest remaining term runs until 06.08.2020
  • You create a new album on 09.07.2020
  • This album runs until 05.09.2020 (06.08.2020 + 30 days)

The decisive factor for determining the new expiry date is the time at which the payment for your order is received.

Book an album term extension

You can also order a term extension directly for individual albums. The number of days specified in the product description is then added to the term of the album selected during the order process. Example:

  • Your album would normally expire on 25.01.2020.
  • On 22.01.2020 you book a term extension of 180 days and pay immediately.
  • This album runs until 23.07.2020.

The decisive factor for determining the new expiry date is the time at which the payment for your order is received.

ID
46432313
As at
3 Nov 2019
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